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THE SERVICE

How we serve you

Our repair service extends to people in all parts of Bristol and surrounding areas. Our aim is to provide a service that is of a very high standard. Within this service you will find us to be fair, informative, efficient and caring. You will also find that we deliver good quality repairs that are real value for money.

Fair

We would like to think then, that there will never be an occasion when a customer will not be satisfied with our work. Should that prove not to be the case, we hope our sense of fairness will ensure an amicable outcome. We value your custom and would not want to jepordise it in any way.

Informative

We make it possible for you to talk directly to an engineer, possibly the person that will come out to you and fix your appliance. He may ask you a series of friendly questions to asertain the condition of your appliance. If in his experience, your appliance is likely to be an expensive fix, he will tell you so over the telephone. He would not want you to spend unnecessarily. We are all for saving you time and money.

Efficient

Our response is usually same or next day with a 90% on the spot fix. We offer booking times to within 1/2 hour, not 1/2 a day. Where parts have to be ordered, we normally can obtain them within 2 or 3 working days. We are better equipped to accomodate you.

Caring

We have a passion for repairing things. That is one reason why we object to the throw away society we are being encouraged to be a part of. If it is at all possible to fix your appliance at a reasonable cost, we will fix it. We respect your property and make sure careful consideration is taken with regard to flooring etc., if an appliance has to be moved.

Value for money

Our customers come back to us time and time again whenever they have a faulty washing machine, dishwasher, cooker, tumble dryer or fridgefreezer. That in itself speaks volumes. We do appreciate your custom and will continue to provide the quality of service you appreciate.

The competition is very strong in Bristol and we are confident that if this was a race, we would be way out in front.

Service areas

We have expanded the service areas to incorporate others, including some on the outskirts of Bristol. So if you are in or near any of the following areas, Please feel free to contact us:

Almondsbury, Abbots Leigh, Ashton, Bitton, Barrs Court, Bridgeyate, Backwell, Bedminster, Bedminster Down, Brislington, Bishopsworth, Bishopston, Brentry, Coalpit Heath, Clifton, Downend, Emersons Green, Easter compton, Eastville, Frampton Cotterell, Fishponds, Filton, Failand, Farleigh, Flax Bourton, Henbury, Hambrook, Horfield, Ham Green, Hengrove, Hanham, Keynsham, Knowle, Lawrence Weston, Long Ashton, Leigh Woods, Longwell Green, Mangotsfield, Northville, Nailsea, Over, Oldland, Oldland Common, Pucklechurch, Pill, Redland, Redfield, Shortwood, Staplehill, Stapleton, St. Andrews, St. George, St. Annes Park, Southville, Shirehampton, Stockwood, Stoke Bishop, Totterdown, Winterbourne, Winterbourne Down, Westerleigh, Westbury Park, Westbury On Trym, Whitchurch, Warmley and Willsbridge.




Hot tips

Some washing machines are difficult to pull out from under the worktop without causing damage to flooring.

Washing-up liquid acts like grease when put under the legs of the machine. This allows the machine to slide along very easily.

You can then put your foot up against the kick panel of the machine to act as brakes when you open the door and tilt the machine forward and pull.

Be carefull not to pull too hard and break the flexi water pipes at the back !


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